Trust expert Rachel Botsman speaks about the explosive new era of trust and technology and what this means for our lives, the way we work, and how we conduct business. Technology is creating new mechanisms that enable us to trust unknown people, companies and ideas, at the same time that trust in institutions has eroded. Her research focuses on how technology is transforming the social glue of society. If handled well, this transformation can lead to more transparency, inclusiveness and accountability.


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  • Learn more about the erosion of trust in institutions and how to build trust.
  • Read about efforts to bring back trust as the glue of a healthy society. 
  • Who do you trust? Become aware of the acts of trust you make on a daily basis. Do you notice a shift in where and with whom you place your trust, from five or ten years ago? 

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